As the world becomes increasingly connected, staying online while in the air has become a necessity for many travelers. With the rise of remote work, social media, and online entertainment, the demand for in-flight WiFi has skyrocketed. Delta Air Lines, one of the largest and most popular carriers in the world, has taken steps to cater to this demand. But does Delta have WiFi on their planes? In this article, we’ll delve into the details of Delta’s in-flight WiFi offerings, exploring what you can expect, how it works, and what it costs.
Delta’s In-Flight WiFi Evolution
Delta’s journey into in-flight WiFi began in 2015, when they first introduced the service on select domestic routes. Initially, the service was provided by Gogo, a leading in-flight internet provider. At the time, the speeds were relatively slow, with download speeds averaging around 10 Mbps. However, as technology advanced and passenger demand grew, Delta recognized the need to upgrade its WiFi capabilities.
In 2018, Delta partnered with Viasat, a global communications company, to bring high-speed WiFi to its entire mainline fleet. This marked a significant milestone in Delta’s WiFi evolution, with the airline boasting some of the fastest in-flight internet speeds in the industry.
Viasat’s High-Speed WiFi
Viasat’s Ka-band satellite technology enables Delta to offer speeds of up to 100 Mbps, making it possible for passengers to stream their favorite shows, video conference, and even download large files. This significant upgrade has made Delta’s in-flight WiFi experience more enjoyable and productive for its passengers.
How Does It Work?
Delta’s WiFi system uses a combination of ground-based cell towers and satellites to provide internet connectivity. When a plane is in flight, it connects to a network of cell towers on the ground, which then link to satellites in orbit. This hybrid system allows for seamless coverage across the globe, even in remote areas.
Which Delta Planes Have WiFi?
Delta has installed WiFi on almost its entire mainline fleet, including:
- A321-200
- A330-200
- A330-300
- A350-900
- B717-200
- B737-800
- B737-900
- B747-400
- B757-200
- B767-300
- B767-400
Note: WiFi is not available on Delta’s regional aircraft, including the CRJ-200, CRJ-700, CRJ-900, and E170.
International WiFi Coverage
Delta’s international WiFi coverage is extensive, with the service available on most long-haul flights. However, there are some exceptions, such as flights to and from certain countries with restrictions on in-flight WiFi.
WiFi on Delta’s International Routes
Delta offers WiFi on select international routes, including:
- Transatlantic flights
- Transpacific flights
- Flights to and from Latin America
- Flights to and from the Caribbean
Pricing and Packages
Delta offers various WiFi pricing options to cater to different passenger needs. The prices vary depending on the route, aircraft, and passenger type (e.g., elites, general passengers).
Delta’s WiFi Pricing Tiers
Delta’s WiFi pricing tiers are as follows:
| Pricing Tier | Description | Price |
|---|---|---|
| Message Pass | For messaging apps like WhatsApp, Facebook Messenger, and iMessage | $4.99 |
| Surf Pass | For general browsing, email, and social media | $7.99 |
| Stream Pass | For streaming, video conferencing, and large file downloads | $14.99 |
Note: Prices may vary depending on the route and aircraft.
Delta Elite Benefits
Delta’s elite members, including Diamond, Platinum, and Gold Medallion members, enjoy complimentary access to in-flight WiFi on select routes. This benefit is part of Delta’s loyalty program, offering additional perks and privileges to its frequent flyers.
Tips and Tricks for Using Delta’s In-Flight WiFi
While Delta’s in-flight WiFi is generally reliable, there are some tips and tricks to help you make the most of your internet experience:
Be Prepared
Before your flight, ensure your device is fully charged, and you have a compatible WiFi-enabled device. It’s also a good idea to download any essential apps or files you need access to during the flight.
Choose the Right Plan
Select the pricing tier that best suits your needs. If you only need to check email or browse social media, the Surf Pass might be sufficient. However, if you plan to stream content or participate in video conferencing, the Stream Pass is the better option.
Stay Connected with Delta’s App
Delta’s mobile app allows you to purchase WiFi passes, track your flight’s WiFi status, and even access free entertainment content. Download the app before your flight to stay connected and entertained.
Conclusion
Delta’s in-flight WiFi has come a long way since its introduction in 2015. With its partnership with Viasat, Delta now offers some of the fastest and most reliable in-flight internet speeds in the industry. Whether you’re a business traveler, social media enthusiast, or simply someone who wants to stay connected, Delta’s WiFi options cater to various needs and budgets. So, the next time you take to the skies with Delta, remember to stay connected and make the most of your in-flight experience.
Does Delta offer WiFi on all their flights?
Delta offers WiFi on most of their flights, but not all of them. The airline has equipped its mainline aircraft with WiFi, including Airbus A321, A330, A350, and Boeing 737, 747, 757, and 767 planes. However, some of their regional and smaller aircraft may not have WiFi capabilities.
It’s always best to check with Delta directly or check your flight details before your trip to confirm if your specific flight has WiFi. You can do this by visiting Delta’s website, using their mobile app, or contacting their customer service. This way, you can plan ahead and know what to expect during your flight.
How much does Delta’s in-flight WiFi cost?
Delta’s in-flight WiFi pricing varies depending on the flight duration and the type of WiFi plan you choose. For flights under 2 hours, the WiFi cost is usually $7. For flights between 2-4 hours, the cost is $10, and for flights over 4 hours, the cost is $19. They also offer a monthly pass for frequent flyers.
Keep in mind that these prices are subject to change, so it’s always a good idea to check Delta’s website or the Fly Delta app for the most up-to-date pricing information. Additionally, if you’re a T-Mobile customer, you may be eligible for free in-flight texting and WiFi on Delta flights.
What kind of internet speed can I expect on Delta flights?
Delta’s in-flight WiFi is provided by Viasat, which offers high-speed internet with speeds of up to 100 Mbps. This means you can expect fast and reliable internet connectivity, allowing you to stream your favorite shows, work, or stay connected with friends and family.
The internet speed may vary depending on the number of passengers using the WiFi at the same time. However, Delta has made significant improvements to their in-flight WiFi, and most passengers report a smooth and seamless experience.
Can I use my phone’s hotspot to connect to the internet on Delta flights?
No, you cannot use your phone’s hotspot to connect to the internet on Delta flights. The airline’s in-flight WiFi system is designed to provide a separate internet connection for all passengers, and it’s not compatible with personal hotspots.
Using a personal hotspot can also interfere with the in-flight WiFi system, which may cause disruptions for other passengers. To ensure a smooth experience for everyone, it’s best to use the in-flight WiFi provided by Delta.
Can I use my laptop or tablet to connect to Delta’s in-flight WiFi?
Yes, you can use your laptop or tablet to connect to Delta’s in-flight WiFi. The airline’s WiFi system is compatible with most devices, including Windows and Mac laptops, as well as iOS and Android tablets.
Make sure your device is in airplane mode and connect to the “DeltaWiFi” network. Then, open a browser and follow the prompts to purchase and access the internet. If you have any issues, you can always ask the flight attendants for assistance.
Is Delta’s in-flight WiFi secure?
Delta takes the security of its in-flight WiFi seriously and has implemented various measures to ensure a safe and secure online experience for passengers. The airline uses industry-standard encryption and firewalls to protect against unauthorized access and data breaches.
However, as with any public WiFi network, there’s always some risk involved. To minimize the risk, make sure to use strong passwords, keep your antivirus software up to date, and avoid accessing sensitive information or conducting financial transactions during the flight.
Can I make voice or video calls on Delta flights using WiFi?
No, Delta’s in-flight WiFi is not designed to support voice or video calls. The airline has implemented a “no voice calls” policy to ensure a peaceful and enjoyable experience for all passengers.
However, you can use messaging apps like WhatsApp, Facebook Messenger, or iMessage to text or send messages to friends and family. You can also use email or browse the internet as usual.